Welcome to KikiStory!

These Terms of Service, together with all documents referred to herein and all other operating rules, policies and procedures that KikiStory may publish from time to time, govern KikiStory’s relationship with users (“users”, “you”) of the KikiStory mobile application(s), including iPhone and Android mobile applications (“Apps”), any and all other platforms on which content is accessed, published, or distributed, and all associated services, features, or content made available through any of the foregoing (“Services”) (together, the “Platform”). The Terms constitute a legally binding agreement between KikiStory and you.
By accessing or using the Platform, you confirm that you unconditionally accept these Terms and that you agree to fully comply with them. Please read these Terms carefully before using the Platform. If you do not agree to these Terms, please do not use the Platform and you are not granted permission to access, view, or otherwise use the Platform for any purpose.
The Platform may contain links or embedded material to third-party content, which KikiStory has not reviewed, including, without limitation, other websites and third-party services, for the convenience of visitors, advertising purposes, or for other similar functions related to KikiStory’s business. KikiStory linking or embedding to third-party content does not imply an advertisement or endorsement of any good, service, product, or otherwise, provided by such third party. KikiStory is not responsible for any third-party content linked or embedded to or from the Platform and expressly disclaims, but not limited to, any responsibility for any third-party content, the accuracy of any information found on any third-party website, or the quality of products of services provided by or advertised on such third-party website.
KikiStory may add to, change, or remove any part of this Terms of Use at any time, without notice. Any changes to this Terms of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. KikiStory may add, change, discontinue, remove, or suspend any other Content posted on this Site, including Works described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

1. License to Users
1.1 Subject to your full compliance with the Terms and to the extent we are lawfully able to grant such rights, KikiStory grants you a non-exclusive, non-sublicensable and non-transferable license to the Intellectual Property solely for the purposes of accessing Works, using the Platform, and for other purposes expressly stated herein.
1.2 For the avoidance of doubt, the Terms do not transfer from us to you any of our, or any third party’s intellectual property rights, and all right, title and interest in and to such property will remain vested with the applicable owner.

2. Registration and Accounts
2.1 To use certain features of the Platform, you are required to register for a KikiStory account (an “Account”). You agree that all information that you submit during the Account signup process, or additional information you submit to your Account profile at any time thereafter, shall be accurate and truthful, and you shall keep the same up to date.
2.2 Your Account is unique and personal to you, and you are responsible for maintaining the security of, and restricting access to, your account and password, and you agree to accept responsibility for all purchases and other activities that occur under your Account.
2.3 You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of the Platform.
2.4 We reserve the right to disable, suspend, or terminate your Account, at any time, for any reason in our discretion, especially when you fail to comply with any provision of these Terms.

3. Content Policy
3.1 Our content policy, (“Content Policy”), sets out, among other things, the terms on KikiStory’s use of Content which writers and publishers upload to the Platform. You must review and agree to the Content Policy prior to uploading any Works on the Platform.
3.2 For the avoidance of doubt, all rights not expressly granted to KikiStory herein shall be reserved to you and KikiStory is not claiming any ownership in and to your Content.

4. Comments on Platform
4.1 KikiStory welcomes your interaction on the Platform, and you may be able to submit materials to KikiStory which are not Content. By submitting any comments or feedback (together, a “Comment” or “Comments”) through the Platform or otherwise, such as emailing KikiStory about the Platform, posting on a message board, or reviewing a Work, KikiStory will be free to use the Comment for any purpose, in all media, in perpetuity, without owing any obligation or liability to you whatsoever. If you wish to keep a Comment private or proprietary, please do not transmit any Comment to KikiStory or share any Comment with others.
4.2 Comments must not include or embody, in whole or part, (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (c) any other KikiStory policies or guidelines to which your User Content is subject; (d) cause KikiStory to violate any law or regulation.
4.3 Comments found to be in violation of any of the above may subject you to the termination or suspension of your Account or the immediate removal of the Comments from the Platform, without notice to you, in our sole discretion.

5. Restricted User Conduct
5.1 Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism. If you are prohibited under applicable law from using the Service, you may not use it.
5.2 You will not alter or modify the Platform in any way nor use other technology or means to access the Platform except for the means authorized by KikiStory, including, but not limited to, using no bots, spiders, or other automated means of accessing the Platform.

6. Payment Terms
6.1 Access to the Platform, or to certain features of the Service, may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. dollars and are non-refundable.
6.2 KikiStory reserves the right to determine pricing for the Service. KikiStory will make reasonable efforts to keep pricing information published on the website up to date. We encourage you to check our website periodically for current pricing information.
6.3 KikiStory will charge the payment method you specify at the time of purchase. You authorize KikiStory to charge to that payment method all sums for orders that you make and any level of Service you select as described in these Terms or published by the Company. If you pay any fees with a credit card, KikiStory may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase. Payment processing services are provided by the third-party service through which the purchase is made (e.g., Apple In-App Purchases, Google Play Payments, PayPal Payments).
6.4 All purchases may be subject to taxes and other fees, including, but not limited to, foreign exchange fees or differences in prices based on location (e.g. exchange rates). We may calculate taxes payable by you based on the information that you provide us via your Account or at the time or purchase.
6.5 If such products or services are subject to automatic, recurring or subscription-based charges, then you agree that (subject to applicable laws and regulations):
(1)   such purchases or payments are generally made by you on an advance basis;
(2)   you authorize us to:
(a)   save your chosen payment method's information (e.g. credit card information) on our systems;
(b)   bill your chosen payment method for the relevant time periods as chosen by or notified to you.
(3)   if any payment made via your chosen payment method is rejected, denied or returned unpaid for any reason:
(a)   we may not provide you with, or suspend our provision of, the relevant Services until payment is properly processed; and
(b)   you are liable to us for any fees, costs, expenses or other amounts we incur arising from such rejection, denial or return (and we may automatically charge you for such amounts); and
(4)   we will provide you with further instructions within KikiStory regarding how you may update or cancel the relevant payment method.

SUBJECT TO MANDATORY APPLICABLE LAWS AND REGULATIONS OR AS OTHERWISE SPECIFIED BY US IN THESE TERMS OR FOR A PARTICULAR ITEM OR SERVICES, IN NO CIRCUMSTANCES WILL WE BE REQUIRED TO PROVIDE A REFUND FOR ANY PAYMENTS MADE BY YOU TO US IN RELATION TO ANY ITEMS OR SERVICE (WHETHER USED OR UNUSED).

You acknowledge that subject to the policy of Apple App Store and Google Play, we reserve the right to change our Terms, in whole or in part, or adjust pricing and availability for our Services or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. We do not provide price protection or refunds in the event of a price adjustment or promotional offering, whether permanent or temporary.

If you believe that we have charged you in error, and subject to applicable laws and regulations, you must contact us within 30 days of the date of the relevant charge, and no refunds will be given for any erroneous charges after such 30 days period.

7. Other Services
7.1 Removing your Content
We reserve the right to disable your Content at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third-party rights, or violate any applicable laws or regulations.
7.2 Suspending or terminating your access to KikiStory Service
We reserve the right to disable your account at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third-party rights, or violate any applicable laws or regulations. Your account name and other identifiers you adopt within KikiStory remain our property and we can disable, reclaim and reuse these once your account is terminated or deactivated for whatever reason by either you or us.
7.3 Rewards
Users can read novel and complete various tasks in KikiStory to obtain coins. KikiStory will adjust the number of coins users get according to the platform operation.
7.4 Violation treatment
(1) If the KikiStory Platform discovers or receives reports from others or complains that the user violates this agreement, the KikiStory Platform reserves the right to delete or block the relevant content at any time without notice, and to include, but not limited to, warnings against the offending account according to the behavior. Restrict or prohibit the use of some or all of the functions, account bans until cancellation, and announce the results.
(2) You understand and agree that the KikiStory Platform has the right to impose penalties for violations of relevant laws and regulations or the provisions of this Agreement in accordance with reasonable judgment, to take appropriate legal action against any user who violates the law, and to save relevant information in accordance with laws and regulations. For departmental reports, etc., the user shall bear all legal liabilities arising therefrom.
(3) You understand and agree that you shall be solely responsible for any claims, claims or losses claimed by or in connection with your breach of this Agreement or the relevant Terms of Service; if the KikiStory Platform suffers losses, you shall also Compensate together.
(4) You understand and agree on common reasons why a KikiStory account gets disabled for violating user agreements:
Take a deceptive or improper approach to obtain coins from inviting friends, check-in, or completing any tasks;
Take a technical approach, or use third-party applications outside the platform to obtain coins;
Individuals or teams for the purpose of obtaining coins only, organized, planned, using online media such as groups and telegram outside the platform, to post comments, to vote rewarding tasks or similar behaviors to obtain coins;
Mention your invitation code in the reviews of app stores such as Google play to earn coins;
For the details to read the introduction of the corresponding app store platform;
(5)You understand and agree that a KikiStory account in these two states will be disabled: First, “Account is suspected”. This state is a warning action from the system. The system adopts the phased partial function deactivation through the analysis of recent data performance and behavior of users suspected of fraud. In this state, the suspected user can log in to the APP normally, and can use it for reading. Second, “Account is blocked”. This state is a protection from the system. Based on user behavior and data analysis, the system deactivates all permanent functions for users with obvious fraud and deceptive behavior. In this state, the suspected user cannot log in to the app and all functions are disabled.
(6) In the event that you wish to file a complaint or appeal regarding your account or usage of the KikiStory platform, you may do so by sending an email to our designated support address. Details are as follows, and the appealing user must provide the following information:
KikiStory Platform ID Number: Please include your unique KikiStory platform ID number in your appeal email.
Personal Identification Information: To verify your identity, you must provide clear pictures of both sides of your ID card, front and back. Important Note: Please ensure that your ID card photo includes a handwritten note specifying "For KikiStory Account Appeal Only" to avoid misuse.
Relevance of Certification Materials: The proof materials submitted by the appealing user must directly relate to and fully demonstrate how the user has been utilizing the KikiStory App. This includes but is not limited to transaction records, activity logs, or any other relevant data.
Validity of Proof Materials: The proof materials provided must be sourced from legitimate data analysis, specifically highlighting any abnormal coin usage or transactions that are the basis of your appeal.
Review Period: Upon confirmation of the validity of all the above-mentioned related materials, our team will commence the review process within 15 business days.
Please note that failure to provide complete and accurate information may delay the review process or result in the rejection of your appeal. We strive to handle all appeals promptly and fairly, ensuring that every user's concerns are addressed effectively.
Review Result: Team will manually review the material information provided by the above appeal users. After the approval, the system will restore all the functions of the appealing user within 24 hours. If the review fails, the fraud user will not be able to resume the normal use of KikiStory's corresponding features, and the platform will no longer accept their appeal anymore.
The final interpretation is owned by KikiStory.

8. Disclaimers
8.1 The Platform is made available “as is”, “as available”, and “with all faults” for the stated purposes herein. Use of the Platform is entirely at your own risk and you should use your best judgment and exercise caution while using the Platform.
8.2 KikiStory makes no guarantee that your use of the Platform, and all other features or functionalities associated with the Platform, or delivery or display of the Platform, will be available, uninterrupted, interference free, or error free, or be free from any viruses, worms, or other security intrusions. You understand and agree that you use the Platform, and use, access, download, or otherwise obtain materials or content through the Platform and any associated sites or Platforms, at your own discretion and risk, and that you are solely responsible for any damage to your property (including your computer system or mobile device used in connection with the Platform), or the loss of data that results from the use of the Platform or the download or use of that material or content.
8.3 KikiStory does not guarantee the availability, delivery, performance, pricing, or punctuality of any Works or other Intellectual Property appearing on the Platform. Without limitation, this includes making no guarantee that any future Episodes of a Work are posted by a writer or publisher in a timely manner, that Works will remain available on the Platform, or the pricing of Works or Services.
8.4 KikiStory assumes no responsibility for the deletion or failure to store any Comments or other information submitted by you to the Platform, and we expressly do not promise to store or keep any Comments that you have submitted to the Platform. You are solely responsible for saving backup copies of any Comments that you upload to the Platform.
8.5 You understand and agree that KikiStory is not liable for any failure of performance due to any cause beyond its control, including, without limitation, acts of God, fire, explosion, vandalism, terrorism, weather disturbances, national emergencies, riots, wars, labor difficulties, supplier failures, shortages, breaches, action or request by any government, suspension of existing service in compliance with state or federal law, rule, or regulations.

9. Limitation of Liability
9.1 Notwithstanding anything to the contrary contained herein, KikiStory shall not be liable to you for any direct, indirect, special, incidental, consequential, exemplary, extra-contractual, or punitive damages of any kind whatsoever, which are in any way related to the Platform or these Terms, regardless of legal theory (including, without limitation, contract, tort, personal injury, property damage, negligence, warranty, or strict liability), whether or not KikiStory has been advised of the possibility or probability of such damages, and even if the remedies otherwise available fail of their essential purposes. If you are dissatisfied with the Platform, or with any of these Terms, or feel KikiStory has breached these Terms, your sole and exclusive remedy is to discontinue using the Platform. This limitation of liability is part of the basis of the bargain between us.

10. Indemnification
10.1 You are responsible for your use of the Platform, and you will defend and indemnify KikiStory and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (together, the “KikiStory Entities”) from and against every claim, liability, damage, loss, and expense, including reasonable attorneys' fees and costs, arising out of or in any way connected with: (a) your access to, use of, or alleged use of, the Platform; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (d) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of that claim.
10.2 KikiStory reserves the right to take over the exclusive defense of Claims for which KikiStory is entitled to indemnification, and in such event, you shall provide prompt and reasonable cooperation to KikiStory at your own expense.

11. Promotions
In addition to these Terms, a Promotion made available by KikiStory through the Platform, or otherwise may have specific rules that are different from these Terms. By participating in a Promotion, you agree to and will become subject to those additional terms and conditions, which will be provided to you when a Promotion is offered. KikiStory urges you to review all rules before you participate in any Promotion. The rules of a specific Promotion will take priority over these Terms in the event of any conflict between the language of these Terms and the Promotion..

12. Infringement of Intellectual Property Rights
12.1 KikiStory respects the intellectual property rights of others and desires to offer a Platform that contains no material that violates the intellectual property rights of others. If you believe in good faith that your intellectual property rights have been infringed through use on the Platform, you may notify us by email at: service@kiki-story.com  with “Notice of Infringement” in the subject line, which contains:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright (or other intellectual property) interest;
A description of the copyrighted work (or other intellectual property interest) that you claim has been infringed;
A description specifying the location on the Platform of the material that you claim is infringing;
Your email address and your mailing address and/or telephone number;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright (or other intellectual property) owner, its agent, or the law; and
A statement by you made under penalty of perjury, that the information in your notice is accurate and that you are the copyright (or other intellectual property) owner or authorized to act on the copyright (or other intellectual property) owner’s behalf.
If you believe that a notice of intellectual property infringement has been improperly submitted against you, you may submit a “Counter-Notice of Infringement” to KikiStory, which contains:
Your physical or electronic signature;
Identification of the material removed or to which access has been disabled;
A statement under penalty of perjury that you have a good faith belief that removal or disablement of the material was a mistake or that the material was misidentified;
Your full name, your email address, your mailing address, and a statement that you consent to the jurisdiction of the court (a) in the judicial district where your address is located if the address is in Singapore, or (b) located in Singapore, if your address is located outside Singapore, and that you will accept service of process from the complainant submitting the notice or his/her authorized agent.
12.2 Any notice or counter-notice you submit pursuant to the foregoing must be truthful and must be submitted under penalty of perjury. A false notice or counter-notice may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notice or a counter-notice. Notwithstanding anything to the contrary stated herein, please note that whether or not KikiStory disables access to or removes any materials pursuant to the foregoing, KikiStory may disclose your identity to any third party who has alleged a violation of intellectual property rights hereunder, or supplied us with a counter-notice, as well as disclose the contents of any notice of counter-notice. You acknowledge and agree that any disclosures by us pursuant to the foregoing shall not violate any of your rights, including, without limitation, any rights of privacy that you may have.

13.Choice of Law and Dispute Resolution
Choice of law and jurisdiction. Any arbitration between you and KikiStory will be resolved by CHINA INTERNATIONAL ECONOMIC AND TRADE ARBITRATION COMMISSION in Hangzhou.